THE CHALLENGE Producing a series of training videos aimed at specific areas of the M&S operation.

THE SOLUTION TADS Media Ltd produced a series of training and motivational programmes, aimed at giving employees the necessary skills to deliver a complete service to the customer. Areas covered were the per una range of clothes and the household plants department. Each programme was shot on location at M&S stores across the country to broadcast standards. The programmes were used as part of a blended solution to train store personnel prior to the launch of new items.